Refund policy
60-Day Money-Back Guarantee
We stand behind every Dr. Greene's product. If you're not completely satisfied with your purchase, you can return it within 60 days of delivery for a full refund.
How to Start a Return
Simply email support9sj@gmail.com with your order number, and our support team will provide return instructions within 1 business day.
Refund Timeline
Once your return is received and inspected, your refund will be issued to your original payment method within 5–7 business days. Processing times may vary depending on your bank or payment provider.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or you receive the wrong item, please email support9sj@gmail.com with your order number and a photo of the issue. We'll make it right as quickly as possible by sending a replacement or issuing a full refund.