Cancellation policy

Shipping Policy

Order Processing

All orders are processed within 1–3 business days (Monday through Friday, excluding holidays). Once your order has been processed, you'll receive a shipping confirmation email with tracking information.

Shipping Times

Standard shipping typically arrives within 7 business days after your order has been processed. Delivery times are estimates only and may vary due to carrier delays, weather, customs processing, or other circumstances beyond our control.

Free Shipping

We offer free standard shipping on all orders over $100 USD.

Order Tracking

Once your order ships, you'll receive a shipping confirmation email with your tracking number within 24 hours, allowing you to monitor your shipment every step of the way.

Lost or Delayed Shipments

If your order has not arrived within the estimated delivery window or appears to be lost in transit, please contact us at support9sj@gmail.com. Our support team will investigate the issue and work with the shipping carrier to resolve it as quickly as possible.